Refund & Cancellation Policy
One-time report purchases
If a paid report fails to generate or is not delivered, contact stalkmyinterviewer@gmail.com. We will investigate and provide a remedy required by law, which may include regeneration or a refund. Nothing in this policy waives any statutory refund rights.
Pro renewal and cancellation
Pro is $29.99 per month and renews until canceled. Use Manage subscription in your account to cancel future renewal. Cancellation takes effect at the paid period end; it does not automatically refund past payments. Saved reports remain accessible after cancellation subject to the retention policy and payment or security restrictions. Refund requests can be sent to stalkmyinterviewer@gmail.com and depend on applicable law, the specific offer and service delivery. Statutory rights remain unaffected.
Duplicate or unauthorized charges
Report duplicate, incorrect, or unauthorized charges promptly. We will investigate and coordinate with the payment processor where appropriate.
Refund timing
Approved refunds are returned through the original payment method when feasible; processing time depends on the payment provider.